There are NO REFUNDS unless otherwise discussed via email by communicating with Bend the Trend Fashions @ bendthetrendllc@yahoo.com

EXCHANGES:

Exchanges on items are allowed conditionally. 

EXCHANGES are ONLY allowed when an issue has been communicated within the 1st 30 days of your purchase. Restrictions apply. Decisions to exchange are based upon the discretion of Bend the Trend Fashions.

Email: bendthetrendllc@yahoo.com with any issues regarding your purchase.

SHIPPING:

Domestic Shipping in the Continental U.S. has a flat rate of $8.00. (rate subject to change without notice)

International Shipping consists of any country, province etc. outside of the Continental U.S. International shipping has a flat rate of $24.00 (rate subject to change without notice)

Please allow 1-3 business days to process and package your orders. (COVID will effect shipping times). Please allow 5-21 business days for shipping. Estimated delivery times can vary based upon manufacturers, holidays, weather and many other various conditions. Some items shown and listed can be drop shipped, which means they are sent directly to you from our manufacturers after you place your orders. Some manufacturers have locations that are outside of the U.S., which may cause an arrival delay for certain items. If by chance your order has not arrived within the specified time which is 5-21 business days please contact us at: bendthetrendllc@yahoo.com and we will gladly work to resolve your concerns. Some items may take up to 6 weeks for delivery (based on manufacturer and stock availability). 

If you find an issue with your purchase, please send an email within the first 7 days of your purchase describing your concerns. These issues are handled on a case by case basis. E-mail: bendthetrendllc@yahoo.com

TERMS:

All of our jewelry listed and shown is costume jewelry and is not exempt from fading, changing colors, missing beads, missing stones and or tarnishing when worn. 

If by chance you received the wrong item, we would like to know. Please take a photo of the item that was sent and attach the photo in an email with the correct item name you were expecting to receive.

Email: bendthetrendllc@yahoo.com

Please do not remove the tags or plastic from items that were sent mistakenly. Please contact us via email bendthetrendllc@yahoo.com for return address information if you receive the wrong item. We utilize a number of carriers. Your package could arrive via FEDEX, USPS, UPS or DHL.

Note: Please make certain that your credit card billing information is accurate and billing address matches what you have listed, as this may cause a significant delay in processing and delivery. 

THANK YOU FOR SHOPPING WITH BEND THE TREND FASHIONS